Hi Tony,
Thank you for taking the time to leave a review for our Black Pepper Seersucker Stretch Sport Coat. We apologize for any inconvenience you experienced with the hem not being sewn down. We understand that this can be frustrating and we are glad to hear that you were able to have it repaired at an alteration shop.
Please know that we take great pride in providing high-quality clothing and we always strive to ensure that our products meet our customers' expectations. We appreciate your feedback and will make sure to inform our team about this issue to prevent it from happening in the future.
While we understand that your coat has already been tailored, we are always here to assist you with any concerns you may have. If you encounter any issues with our clothing, please do not hesitate to give us a call and we will do our best to find a solution that works for you, whether it's an exchange, return, or refund.
Thank you again for choosing our brand and we hope to have the opportunity to provide you with a better experience in the future.
Best,
Haspel Customer Service